WORK EXPERIENCE



  • Amgen Inc.  -  Thousand Oaks, CA

    Development Data & Analytics Manager  |   Jan 2025  -  Present

    As the Operational Design Analytics Team (ODA) within the Clinical Program Operations (CPO) function, I currently serve as the Operational Design Analytics Manager. I play a pivotal role in driving the success of clinical trials through data-driven approaches. As an ODA Manager, I work closely with the ODA Senior Team to facilitate the development of predictive and custom analytics deliverables. Additionally, I partner with other cross-functional data teams to drive efficiencies and ensure quality in our data ecosystem. My effective communication skills and ability to work effectively in a team environment will be essential in driving cross-functional collaboration and delivering results. My expertise in utilizing historical reference data sets and providing custom analytics will contribute to enhanced clinical operational planning and execution. My proficiency in data curation with an eye for data quality will enable me to help build predictive modeling datasets clinical teams can have confidence in. As an Operational Design Analytics Manager, I am responsible for driving innovation and continuous improvement in our data-driven approaches, staying up to date with the latest industry trends and best practices, and sharing my knowledge and expertise with the team. My passion for data and analytics, combined with my strong problem-solving skills and ability to think strategically, is key in driving the success of the clinical trials and delivering value to the patients.

    • In partnership with the ODA Senior Team, surface feasibility parameters, including historical trial performance metrics (enrollment rate, screen failure rate, drop-out rates, and completion rates) and other related clinical trial metadata.
    • Leverage internal data and predictive analytics tools to inform on study planning & placement decisions (examples of data sources/platforms include Trial Trove, Site Trove, Biomed Tracker, Cortellis Clinical Trial Intelligence, Study Optimizer, Data Query System (DQS))
    • Collate global site performance data to support recommendations for the most effective geographic footprint based on a study's specific requirements.
    • Surface potential enrollment challenges by quantifying how specific eligibility criteria can impact recruitment rates and trial durations.
    • Harmonization and mastering of various data sources utilized by cross-functional teams for study planning and predictive modeling.
    • Driving data quality and process improvement projects to accelerate efficiencies within the ODA Team.
    • Collaborate with cross-functional data colleagues to curate biologically driven training datasets for Machine Learning applications.
    • Utilize Racial and Ethnic Minority (REM) data insights to support the successful enrollment of the Diversity Action Plan (DAP) targets and DAP Mitigation Plans.

  • Corebridge Financial, Inc.  -  Houston, TX

    Machine Learning & Data Engineer  |   Sept 2022  -  Dec 2024

    • Led the company-wide initiative to establish a comprehensive ML pipeline, encompassing data ingestion, processing, modeling, testing, and deployment on a scalable cloud infrastructure, ensuring seamless model training, validation, and serving across all business units.
    • Collaborated with data scientists to train various machine learning models and deploy MaaS with API integration across business.
    • Designed end-to-end pipelines to ensure proper data ingestion and consumption in Snowflake.
    • Built a data quality observability platform that provides end-to-end visibility, anomaly detection & root analysis for prompt resolution.

  • AIG - Life & Retirement   -  Woodland Hills, CA

    Data Engineer, Customer Experience Analytics  |   Jan 2022  -  Aug 2022

    • Developed predictive modeling solutions that combined topic, sentiment, and keyword models, and developed a multiprocessing NLP pipeline for integrating Nexidia & Genesys derived transcripts to optimize resource allocation and improve customer satisfaction in call center operations.
    • Migrated multiple legacy pipelines and projects to Snowflake using Snowpark Python, reducing costs, improving scalability & increasing availability.
    • Developed/deployed predictive models to detect customer behavior, resulting in actionable insights operational improvement.

  • Insight Data Analyst, Customer Office  |   Aug 2019  -  Dec 2021

    • Designed scalable data pipelines to integrate diverse types of feedback from Qualtrics surveys.
    • Built data-driven dashboards to track KPIs for customer experience metrics via R Shiny framework.

  • CED 1976, LLC  -  Mahwah, NJ

    Data Analyst, Underwriting  |   Aug 2015  -  Jul 2019

    • Created data-driven insights and visualizations through Tableau dashboards & custom applications, enabling timely reporting and underwriting.
    • Conducted research & analysis on policy related requests, supporting underwriting and driving informed decisions.

  • Epsilon Education  -  Palisades Park, NJ

    Education Consultant  |   Aug 2013  -  Jul 2015

    • Provided one-on-one coaching sessions to help students improve their academic performance and achieve their goals.
    • Developed and implemented customized college admissions strategies for individual clients.
    • Conducted workshops and presentations on test preparation, academic planning, and college admissions.
    • Developed and implemented educational programs to support student success.

  • Lux Education  -  Ridgewood, NJ

    Operation Manager / Lecturer   |   Sept 2010  -  Jul 2013

    • Managed day-to-day operations, including team supervision, budgeting, and process improvement.
    • Developed and delivered high-quality educational content to students, including lectures and workshops.
    • Conducted regular student assessments and evaluations to inform instruction and drive student success.
    • Collaborated with cross-functional teams to improve operational efficiency and achieve business goals.