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Services · Reservations & Waitlist
08 · Software仕事 · The work

Reservations & Waitlist.A bookings layer that reads the room — direct reservations, a walk-in waitlist with text-when-ready, and tickets that fire in seating order.

What's in the box

Each unit ships ready to run.

Hardware and software arrive together. No dropshipped tablet, no wait for a setup call.

Direct booking

Your-brand reservations

Bookings flow through your site and your CRM — not a third-party widget that owns your customer list. Deposits, party-size policies, and cancellation rules you control.

Waitlist

Walk-in queue

Hostess adds parties to the queue from a tablet; guests get a text when their table is ready. No buzzers, no clipboard, no shouting names across the room.

Seating

Floor map & turn times

Drag-and-drop seating with table-turn history. Turn-times track over weeks — a four-top in the back averages 47 minutes, a counter seat 22 — so the host knows who is about to leave.

KDS sync

Tickets fire in seating order

When a party sits, their KDS tickets unlock. The kitchen sees who's in the room and which courses are next — so the omakase actually paces.

Setup

In-shop installation

We come, wire everything, train your staff, stay through first service.

Ongoing

Support & replacements

Hardware fails — we replace it next-day. Software updates ship monthly via fleet management.

How it goes

From kickoff to first service.

Typical · 4 to 7 weeks
1

Walkthrough

We come to your shop. Map traffic flow, sketch hardware placements, audit your menu.

Week 1
2

Build

Custom POS & kiosk app, your menu modeled, Android tablets sourced and pre-configured in our LA studio.

Week 2 – 4
3

Install & train

On-site setup, staff training, a soft-launch shift where we run alongside your team.

Week 5
4

Live & ongoing

Monthly fleet-wide software pushes, next-day hardware replacements, a real human in your DMs.

Forever
Shops running this stack

Two recent builds.

KBBQ

A Premium Wagyu KBBQ Restaurant · network + POS + KDS + website upgrade

A 16-table premium wagyu KBBQ room in San Diego, CA — managed network, server-handheld POS, station-routed KDS, and a brand site that pulled weekend bookings off a third-party widget.

Read the case →
Hot Pot

A Shabu Shabu Restaurant · network + POS + KDS + website rebuild

A 22-table shabu shabu restaurant in Koreatown, LA — managed network, counter and handheld POS, station-routed KDS, and a brand site that took reservations off a third-party widget.

Read the case →

Every shop is different. We size the build to fit.

Plan your build →