Case study · 02 of 12Boba · Network + POS + Kiosk + KDS + Web
Boba build for
A Bubble Tea Shoppe.
DTLA
A bubble tea shop in DTLA — managed network, self-serve kiosks tuned for the four-step boba customization, KDS routing per drink station, and a push-notification loyalty engine for the regulars, in five weeks.
Client
A Bubble Tea Shoppe
Boba
Vertical
Boba
Single location · 5-week rollout
Build
Network + POS + Kiosk + KDS + Web
Hardware + software + ops
Timeline
5 weeks
Kickoff to live
What we shipped
A real list,
not a slide.
Every box, install, and integration we delivered.
Hardware · Network
Managed PoE switches + segmented Wi-Fi
Hardware · 2 units
24″ vertical self-serve kiosks
Hardware · 2 units
Counter Android POS terminals
Hardware · 2 units
Kitchen displays, station-routed
Software
Four-step customization flow
Software
Push-notif loyalty engine
Web
Brand site, direct ordering
“The kiosks asked the four questions for us. The line stopped being four people long. We got our Saturdays back.”
Owner · DTLA bubble tea shop
Outcomes
Six weeks after launch.
−42%
Peak wait time
+18%
Avg ticket
5w
Kickoff to live
Every shop is different. We size the build to fit.
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